Delete Your Account In The App
- Open Plotera and sign in to the account you want to delete.
- Open the main menu, then choose My Account.
- Choose Delete Account.
- Confirm the warning and enter your current password.
Account deletion is intended to be permanent. After deletion you will be signed out and the account can no longer be used.
What Is Deleted
When you delete your account, Plotera deletes the account record and the garden data linked to that account, including:
- Account email, name, signup location fields and account settings
- Garden grids, zones, plant assignments, calendar items and reminders
- Watering, fertiliser, harvest, cost, seed, nursery, soil and inventory records
- Photos stored in your garden gallery, seed inventory or garden inventory
- Push notification subscriptions linked to your account where stored in app data
Backups And Logs
Operational backups may retain deleted data for a limited period so Plotera can recover from accidental data loss or hosting failures. Backups are not used to restore deleted accounts except where required by law or to investigate abuse or security issues.
Basic server logs and transactional email records may remain with our hosting or email providers for normal security, delivery and abuse-prevention purposes.
If You Cannot Sign In
If you cannot access the app, use the public contact form and choose a question or other support request. Include the email address used for your Plotera account and write that you want account or data deletion help.
For security, we may ask you to verify ownership of the email address before deleting an account by request.
Related Policies
For more detail about the information Plotera collects and why, read the Privacy Policy. The general service rules are covered in the Terms & Conditions.
Need deletion help?
Use the contact form and include the email address on the account.
Open Contact Form