About Plotera
Plotera is a garden planning and tracking web application available at plotera.app. It is operated by Th3rd Dimension Media Pty Ltd as trustee for the P.H & K.T. Trust (ABN 57 743 632 283), Queensland, Australia ("we", "us"). By accessing or using Plotera, you agree to be bound by these Terms & Conditions and our Privacy Policy.
If you don't agree with these terms, please don't use the service.
Your Account
To use Plotera you must create an account with a valid email address. You are responsible for:
- Keeping your password secure and confidential
- All activity that occurs under your account
- Notifying us promptly at admin@plotera.app if you suspect unauthorised access
You must be at least 13 years old to create an account. By registering, you confirm you meet this requirement.
We reserve the right to suspend or terminate accounts that violate these terms, engage in abuse, or are used for any unlawful purpose.
Use of the Service
Plotera is provided for personal, non-commercial garden planning use. You agree not to:
- Use the service for any unlawful purpose or in violation of any applicable laws
- Attempt to gain unauthorised access to any part of the service or its infrastructure
- Upload content that is illegal, harmful, defamatory, or infringes third-party rights
- Reverse engineer, decompile, or attempt to extract the source code of the application
- Use automated tools, bots, or scrapers to access the service
- Resell or sublicense access to the service
Your Content
You retain full ownership of all content you create in Plotera — your gardens, notes, photos, logs, and data. By using the service, you grant us a limited licence to store and display that content solely for the purpose of providing the service to you.
We will never claim ownership of your data, use it for advertising, or share it with third parties except as described in our Privacy Policy.
You are responsible for ensuring any photos or content you upload do not infringe third-party intellectual property rights.
If you opt into the Gardeners' Globe, a masked form of your account first name and a deliberately shifted country-level marker may be visible to other signed-in users. Display names must not be abusive, hateful, sexually explicit, misleading, or impersonate another person. We may remove a marker or suspend globe participation where needed to protect users or comply with platform rules.
Plotera Pro (Optional Paid Plan)
Plotera has a free plan and an optional paid plan, Plotera Pro, with extra features and higher limits. Where Pro is offered, the features, price and billing period are shown to you before you buy. Until Pro is on sale where you are, everything in this section is inactive.
- Where you pay. Pro bought in the iPhone or iPad app is billed by Apple through your Apple ID. Pro bought in the Android app is billed by Google Play. Pro bought on plotera.app is sold by our reseller Paddle (Paddle.com Market Ltd), which is the merchant of record for those orders and handles payment, receipts and sales tax; Paddle's buyer terms also apply. We never see or store your card details.
- One account, every device. Pro is attached to your Plotera account, so Pro bought on one platform works when you sign in on the others.
- Automatic renewal. Pro is a subscription that renews automatically at the end of each billing period (monthly or yearly) at the then-current price, unless you cancel. For Apple and Google purchases, cancel at least 24 hours before the period ends to avoid being charged for the next one; your account is charged within the 24 hours before renewal.
- Cancelling. Cancel any time: in your Apple ID subscription settings (iPhone/iPad), in Google Play → Subscriptions (Android), or from the link in your Paddle receipt email (web). You keep Pro until the end of the period you have paid for.
- Price changes. We will tell you before a price change applies to your subscription, and you can cancel before it takes effect.
- Refunds. Pro bought on plotera.app can be refunded in full if you ask within 14 days of a payment. Refunds for App Store and Google Play purchases are handled by Apple and Google under their policies. Details are in our Refund Policy. Nothing in these terms limits your rights under the Australian Consumer Law or other consumer laws that apply to you.
- Your first days of Pro. Where offered, new accounts may get Pro for a limited time without entering payment details; it simply ends and you continue on the free plan unless you choose to subscribe.
- Gifted or promotional Pro lasts for the period we tell you and may end earlier if these terms are broken.
- Moving back to free never deletes your data. Anything above the free plan's limits stays in your account and becomes read-only until you are back within the limits or subscribe again.
Launch Access
Plotera is currently offered with free launch access. During this early launch period:
- The free plan is provided free of charge
- Features may change, be added, or be removed without notice
- We may experience downtime or data issues as we improve the platform
Availability & Uptime
We aim to keep Plotera running reliably, but we cannot guarantee uninterrupted availability. The service may occasionally be unavailable due to maintenance, hosting issues, or events outside our control.
We are not liable for any loss or inconvenience caused by service unavailability.
Garden & Planting Advice
The planting recommendations, fertilising advice, watering guidelines, companion planting information, and other horticultural content provided by Plotera are offered as general guidance only. They are based on publicly available horticultural knowledge and are not a substitute for professional agricultural or horticultural advice.
Results will vary depending on your specific climate, soil conditions, microclimate, pest pressure, and many other factors. We make no guarantee that following Plotera's recommendations will result in any particular growing outcome.
Disclaimer of Warranties
Plotera is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that the service will be error-free, uninterrupted, or free of harmful components.
Limitation of Liability
To the fullest extent permitted by applicable law, Plotera and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, loss of revenue, or loss of crops, arising from your use of or inability to use the service.
Our total liability to you for any claim arising from use of the service shall not exceed the amount you paid us in the 12 months preceding the claim (or AUD $0 if you have not paid us anything).
Termination
You may delete your account at any time from within the app (My Account → Delete Account). The account and associated active app data are removed from the active database. More detail is available at plotera.app/account-deletion.
A free account that is not used for 24 months is deleted, with its gardens, records and photos. We email you 30 days and 7 days beforehand, and signing in keeps your account. See the Privacy Policy for details.
We may suspend or terminate your access if you violate these terms. In serious cases we may do so without prior notice. Where reasonably possible, we'll give you advance notice before termination.
Changes to These Terms
We may update these terms from time to time. We'll notify you of significant changes via email or an in-app notice at least 14 days before they take effect. Your continued use of Plotera after that period constitutes acceptance of the updated terms.
The current version is always available at plotera.app/terms.
Governing Law
These terms are governed by the laws of Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Australia.